NIMBIS has a multitude of strong features and benefits to help improve your business processes and grow your business
Once the product is ready, it requires distribution across the broker market in order to be made available to consumers. With the click of a button, NIMBIS allows you to distribute your insurance products across your broker base, allowing them to start selling immediately.
Once your product is out in the market, you can manage your product versions centrally and update rating criteria, excesses, wording, etc. Any changes that are made to the product, are immediately visible and available across your broker network as everyone is accessing the same version of the product.
Apart from all the standard features you would expect from a policy administration system, NIMBIS provides for much more.
In an attempt to eliminate paperwork as far as possible, NIMBIS provides for a document warehouse which allows users to upload and store all documents in an electronic format. Not only does this allow for a paperless environment, but all documents are automatically backed up to the cloud.
With ease of use and process optimisation being key to the design of NIMBIS, the system allows the user to create a new quote from a policy and copy existing items to eliminate the need for re-capturing of data, as well as address verification through a GOOGLE map link.
Communication with policy holders, brokers and administrators can also be managed in NIMBIS, via e-mail and sms, creating an audit trail of your communication with your clients which is automatically attached to the particular policy holder’s file.
NIMBIS also has a Complaints module which allows users to log and keep track of all client complaints for compliance purposes.
NIMBIS completely changes the way broker networks, administrators and insurers do business by creating a single eco-system for all role-players to participate in the policy life-cycle. The mere fact that NIMBIS can be accessed via an internet browser from any device (laptop, tablet or even a smartphone), from anywhere in the country, revolutionises the way the industry collaborates.
From a field staff member or broker’s perspective, it enables the capture of client information and generation of a quote on site with the press of a button, speeding up the process of approving and issuing a policy. Should the relevant staff member or broker not have the necessary mandate, an office-based underwriter can access NIMBIS simultaneously and do the necessary approval in real time whilst the broker is still on site.
From an administrator’s or insurer’s perspective, NIMBIS has a multitude of additional benefits:
- The ability to centrally manage user set-up, broker mandates and access rights;
- Centralised access to the whole broker and distribution network;
- The ability to disseminate the data capturing workload, allowing a network of users and brokers across a wide demographic area to capture client and policy information at source;
- Improved data accuracy due to the elimination of paperwork or e-mails that have to be double captured by administrator or insurer staff;
- Reduced cost of hardware and server infrastructure as well as eliminating the requirement for on-site back-ups as NIMBIS does automatic back-ups to the cloud.
With NIMBIS, Insurers and Administrators have a “bird’s eye view” of their whole business and risk exposure across their whole broker and demographic footprint. Brokers and marketers have immediate access to the decision makers to approve quotes, incept policies or finalise claims with the click of a button, saving time and increasing productivity, in turn resulting in increased revenue whilst saving costs across the entire value chain.
As part of the standard implementation, NIMBIS has a full end-to-end claims management module which covers the whole claims process from first notification of loss to final settlement, incorporating catastrophe management.
NIMBIS provides for different workflows and escalations based on the particular section of cover and peril, ensuring a smooth claims process and client experience.
To further ease the administrative workload, NIMBIS automates the process of document sourcing by engaging the policy holder directly through sms reminders, informing them of outstanding documentation and allowing them to upload their documents directly to their file in the document warehouse, whilst keeping track of documents received and what’s still outstanding.