FAQ
Here are answers to some of the most frequently asked questions about NIMBIS. If you do not find what you’re looking for here, or on the rest of our website, please feel free to contact us and we will gladly assist

System
What hardware is required to run the NIMBIS system?
As NIMBIS is a Software as a Service system, hosted on the web, the only hardware required is a computer, tablet or smartphone with access to the internet.
How secure is my data?
The NIMBIS system is hosted in an independent Tier IV cloud data centre that complies with all the physical and cyber security requirements, similar to internet banking services.
Do I still need to do daily backups of my data?
No, NIMBIS automatically does backups of all our clients’ data, incrementally throughout the day, which is stored at a separate data centre which also serves as our Disaster Recovery (DR) site.
Does NIMBIS integrate with other systems?
NIMBIS is currently integrated with a variety of third-party data providers including vehicle values, insurer black boxes or rating engines, websites and apps.
Insurance Products
What types of insurance products are catered for on NIMBIS?
The system currently hosts a wide range of short-term insurance products e.g. standard Domestic and Commercial Insurance, Agriculture, Engineering, Marine, Motor, Pet Insurance, Value Added Products (VAP’s), etc. as well as basic life insurance such as funeral policies.
How long does it take to build and release a product on NIMBIS?
Depending on the complexity of the particular product, it takes anything from 60 minutes to 10 days. For insurer rating engine integrations it could take longer as there’s a dependency on the availability of their resources as well.
How do I know that this is the latest version of a product?
Each product on NIMBIS is kept up to date with the latest version as defined by the product provider. This is managed in the product builder, either by the product provider themselves, or by NIMBIS product specialists.
Who can build and release products on NIMBIS?
Any insurance product providers who have completed our product builder training can build and release their products on NIMBIS. Initially our product specialists will manage the product build and release, just to get our clients going.
Users
Is account registration required?
Yes, in order to maintain our strict security and access controls, account registration is required. This also ensures a valid communication channel for all parties involved in any transactions.
How is user access controlled in NIMBIS?
Each user is required to log in with a user name and password that adheres to certain levels of complexity.
What will users be able to see or do in the system?
Once logged in, user access is managed with specific job functions, roles and mandates which determines what a user can get access to and what they are allowed to do in the system. This is part of the initial set-up and is determined by the client.
Insurers, UMA’s, Administrators, Brokers
Why should I sell my insurance products here?
True to our Vision of “Making insurance easy through technology”, NIMBIS was designed to give the intermediated market a competitive edge through ease of product build and distribution and collaboration with all role players in a centralised environment in the cloud. By releasing products on NIMBIS, product providers could get access to the whole distribution network in the NIMBIS eco-system.
Who can sell their insurance products through the NIMBIS system?
Any registered user, authorised by and representing either a broker, administrator, UMA or Insurer can sell products from NIMBIS.
I want to use Nimbis, what are the next steps?
You can get hold of us via e-mail or phone, as listed on our contacts page, and we will set up a demo meeting to discuss your particular needs and requirements.
General
What currencies are provided for in the system?
In South Africa, ZAR is used, but most major international currencies are supported.
What are the monthly costs per user and licensing costs for NIMBIS?
We do not bill our clients per user for the system and encourage them to allow access to as many users as they can in their network in order to spread the administrative workload. Our licensing model is on a “pay as you grow” basis and is based on the value of the business being managed in the system. You are welcome to contact us for more details.
How do I move my business from my existing system to NIMBIS?
NIMBIS has the ability to migrate data electronically from most policy administration systems currently available in the market. The amount of electronic migration depends heavily on the complexity of the insurance product as well as the quality of the source data.
Insurance Platform In the Cloud
For on-line product distribution, collaboration, policy administration and claims management
